ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
As an Integrations Technical Specialist on the Partner Solutions team you will work directly with ezCater restaurant brands and third party vendor partners to onboard new restaurant brands onto one of several API based integrations. You will provide technical support for these integrations on an ongoing basis beyond initial onboarding. Additionally you will help identify the strengths and potential areas of improvement in our integration platform.
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What You'll Do:- Work with restaurant brands and third party vendors to onboard new API integrations.
- Investigate the cause of, and resolve, issues generated by the API processes.
- Provide technical training to internal and external teams as needed.
- Document and troubleshoot API integration processes.
- Work alongside Project Managers, Implementation Consultants, Trainers and Technical Leads, and support the rest of the company on cross-functional team issues when required.
- Regularly engage with clients & vendors dispersed across North America, using email, video conferencing, and screen sharing.
- Identify and execute on opportunities for personal learning and engagement.
- Provide feedback to Product & Engineering Teams on future API Integration development.
- Test API integrations during onboarding and software development cycles as needed.
What You Have:
- Ability to resolve issues under pressure
- Ability to understand how data relate to business needs/ objectives
- Experience with API integrations and data exchanges between businesses
- Exceptional communication skills
- Extensive curiosity and creativity to help solve complex operational catering challenges relating to integrations
- Strong technical knowledge regarding HTTP based API integrations and ability to interpret JSON/XML
- Operational understanding, experience troubleshooting, of technical integrations
The national cash compensation range for this role is $61,000 - $91,000.
- Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You'll also get sane working hours and great flexibility around work/life balance.
Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you'll get all this: Market salary, stock options that you'll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you're in one of our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
