Program Admissions Coordinator [United States]

 

NeuroRestorative, a member of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

This is a work from home position that will support the central time zone.

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Program Administration Admissions Coordinator
Do you want a job where you can use your work experience while making a positive difference in people’s lives? As Admissions Coordinator, you will manage the screening of prospective residents to the facility, working directly with the marketing representative and patients’ families, as well as the payor sources for admission to the facility.

• Manage prospective resident inquiries and provide information regarding available programs and services
• Manage the referral line phone calls and website referral system inquiries
• Facilitate an immediate response by each region to caller’s requests/inquiries
• Provide research and resources to outside and internal callers regarding programs and product lines
• Maintain and update the patient database with prospective resident referrals and their statuses
• Facilitate the determination of each potential resident’s clinical viability
• Work with facility operations staff to determine clinical aptness, appropriate level of care, and justification based on the pre-admission evaluation and the payor contract terms
• Facilitate the determination of each potential resident’s financial viability Identify all types of funding possibilities including primary, secondary, and ancillary insurances, as well as any possible “red flags”
• Verify prospective resident’s health insurance coverage, complete all funding verification protocols, and inform evaluator and facility operations staff of benefits profile
• Contact pre-certification and establish exchange with payor case manager to obtain authorization to admit and confirm the level of care and justification
• Work with payor, facility operations staff, evaluators, and family as necessary to ensure essential components are in place prior to admission
• Complete and process intake form, notify evaluator, and send documents for database input
• Record necessary admission information for all new residents into the billing system
• Distribute records and other documents to appropriate staff for clinical and medical approvals; track and document status of such approvals
• Establish and maintain relationships with potential referral sources

Qualifications:

• High School diploma or equivalent required; Bachelor’s degree preferred
• 2-4 years of experience; medical field experience preferred
• A combination of education and experience that provides equivalent proficiency in the areas of responsibility may be substituted for the above education and experience requirements
• Experience and general knowledge regarding
• Experience in database management and Microsoft Office
• Detail-oriented team player with ability to multitask
• Demonstrated skills in communication, problem-solving, and data entry
• Well-organized and responsible

Why Join Us?

• Full compensation/benefits package for employees working 30+ hours/week
• 401(k) with company match
• Paid time off and holiday pay
• Important work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

We have meaningful work for you – come join our team – Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. Equal Opportunity Employer, including disability/vets

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