Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Zego is a high-growth property technology company that has an exciting opportunity for Operations Analysts on our Billing Operations Team. We seek Zegonauts who are driven and inspired by the potential for rapid, turbo-charged
career growth through high performance. Working closely with other departments, you will help provide an exceptional client experience through analytical excellence and strong attention to detail. In addition to showcasing your critical
thinking skills, as you gain experience and advance your career at Zego, you will increasingly work directly with clients to help drive their success.
What you’ll do here: (Job functions)
● Utilize our CASA utility billing and expense technology platform to produce on-time and accurate resident bills
on behalf of our clients
● Review and analyze resident bills and collaborate with our clients to finalize and process monthly utility bills for
their residents (some data entry required depending on client bill formats, types)
● Review variance reports, datasets, and research explanations to ensure accuracy and consistency of billing
practices and results
● Collaborate across the Billing Operations Team to ensure properties are moved efficiently through the billing
process
● Partner with your clients to obtain billing approval as quickly as possible so statements can be released to
residents in a timely fashion
● Obtain expert knowledge of our CASA software platform, a great skill for potential future roles within Zego
About you: (Qualifications)
● Desire to work in a fast-paced technology company with significant growth potential for high performance
● Ability to learn and grow extremely rapidly with expectation of ability to be promoted (excel in current role)
within 12 months
● College degree required (with no-post college work experience required) or equivalent work experience
● Client-facing customer service experience a plus
● Passion for providing a great client experience
● Strong attention to detail; an eye for spotting potential issues before they become issues
● Analytical approach to problem solving
● Excellent written and verbal communication skills
● Comfortable learning new software and technology platforms
● Ability and desire to consult with client on a regular basis
● Availability to work overtime as needed
The US base hourly for this full-time position is starting at $19.00. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
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Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
R0043288
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Work Location: Remote
